Timely, efficient IT solutions

Max Computing Services have been supporting businesses and individuals with their IT needs for over a decade. We are members of the Apple Consultants Network  and are primarily focused on providing Apple support and consultancy, both onsite in Sydney, Wollongong and the greater Illawarra, and remotely from our Sutherland headquarters.

We are an Apple Premium Support Provider and our Kingsford store operates as an Apple Service and Repair Centre. Book via the online Apple Repair booking system for an on-time appointment with one of our switched on team.  We also accept walk-ins however will always prioritise exisiting bookings and prior arrangmeents and existing order pick-ups.

⚠️ During COVID-19 crisis we encourage you to adhere to increased hygenic and distancing operations within the store. We are also being extremely diligent with our intra-daily cleaning. We thank you for your assistance following in-store guidance for the safety of our staff and fellow customers.

Small Passionate Team

We are small enough to provide personalised care but large enough to be available when you need us.

Whether you have a managed service package or you engage us for a project, we aim to build strong relationships with you so we can provide optimal IT support well into the future.

Apple Certified

We have been a member of the Apple Consultants Network since it launched in Australia in 2010. We offer support and consultancy onsite and remotely from our Sutherland headquarters. View our profile online.

We became an Apple Premium Service Provider in 2017. Our Kingsford shopfront is our service and repair centre.

Benefit Statement

As a member of the Apple Consultants Network, Max Computing Services are focused on delivering the most appropriate IT solutions for meeting your goals and objectives. With easy-to-understand Mac advice, set up, management and support.

We resolve your computer issues, so you can spend your time on your business.

Apple Hardware Services

IT Support and Consultancy

Meet the Max Computing Services teams

Technical Support and Consultancy

Providing friendly and efficient IT support and consultancy

Patrick Helm
Patrick Helm

Managing Director

Patrick looks after all aspects of the company. Having founded the business in 2009 and active in all areas, he has been working hard to see it grow and mature ever since. He combines technical nous with the ability to communicate complex issues in Plain English.

Patrick is passionate about supporting clients with the best Apple technologies for achieving their business objectives. An Apple Certified Technical Consultant for about 10 years, he continues to update his accreditation for the latest OS versions. With a BSc MedChem and customer service and hospitality experience, Patrick has an analytical brain and a commitment to assisting clients. Plus, as a father of four and a runner, he is highly organised and determined.

Derek Regimbal
Derek Regimbal

Professional Services Manager

Derek has been in the IT industry for 20 years and at Max Computing Services since 2016. He is platform agnostic with aptitude in Apple and Windows operating systems.

He loves learning about new gear, repairing old gear, and is excellent at troubleshooting. He likes pulling things apart and putting them back together, and certainly doesn’t mind getting his hands dirty. Derek is responsible for the Max Computing Services technical team, projects and operations, overseeing resourcing, ticketing and being the main contact for client escalations.

Henry Hagan
Henry Hagan

Technical Consultant

Henry had the first iPhone and his passion for all things Apple hasn’t diminished. Henry has been in the IT industry for over 10 years.

Before joining Max Computing Services as a technical consultant, he worked was involved in IT for the marketing and film and TV industries. Henry has studied in Digital Media and Computer Software Engineering. He is skilled in Adobe Creative Suite and Microsoft Office applications.

Troy Pentecost
Troy Pentecost

Windows/Mac Technician Help Desk & IT Support

Troy began his career doing hardware repairs on desktops and laptops before moving into networking, and more recently software support.

While he enjoys working with technology, providing support and troubleshooting customer issues is what he finds most satisfying. Outside of work, Troy is interested in exploring data analytics in areas like currency exchange, weather records and patterns, and fuel price predictions.

Hazel McElvogue
Hazel McElvogue

Administration & Reception

Hazel had a career as an analyst programmer but took a break from IT when she had children. Prior to joining Max Computing Services in 2018, Hazel had a variety of roles including volunteering, proofreading, retail and admin.

Outside of work she keeps fit with running and yoga. Hazel is passionate about the environment. She grows veggies and is a reduce, reuse, recycle fanatic.

Hardware Service and Repairs

An Apple Premium Service Provider offering friendly and efficient service
Just some of the team pictured below

Luke Capra
Luke Capra

Customer Assistant

Luke is one of the ‘faces’ of the Kingsford Service Team with whom many of our valued customers have interacted. He can be often referenced with glowing results on many a Google review!

Luke loves to engage and make you feel at home and with a background in hospitality like Patrick you’ll be sure to be looked after like you matter – because you do!

Ben McKinnon
Ben McKinnon

Service Technician

Ben diagnoses and replaces client device parts, and responding to customer calls and emails to assist them in the experience. 

He has extensive technical knowledge in hardware repairs, and has previously had experienced in working alongside the IT support team.

Get in Touch

Call (02) 9045 0337 to discuss how Max Computing Services can resolve your IT issues.

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