Need Urgent Support? Call 1300 86 50 80

Casual Support

Engage us as you require, in an ad-hoc manner.
 
Hours of operation for casual support are 9am to 5pm Mon-Fri Sydney time, excluding public holidays and other closure periods, subject to availability.
 
Remote support entails a minimum of 0.5hr billable. On-site support entails a minimum of 1hr for on-site support, plus call-out fee to cover travel time per visit.

Professional Services Rates

Our professional IT consultancy rates include desktop/workstation support, server and network.

  • $198.00 per hour for Support and Project Consultants
  • $247.50 per hour for Support and Project Engineers
  • EDU, NFP, project day-rates and block time discounts available (subject to quotation)

On-Site Rates

For any on-site professional services required, a call out fee applies for each visit.

  • Call out fee from $88 per visit (subject to quotation)
  • Unless parking is provided, parking fees will be on-charged

Monitoring

Looking for casual engagement but want to be sure someone has a watchful eye on any impending problems with your workstations? Then our Monitoring subscription is a great option.

  • From $110 per month, subject to quotation.

Hardware Repairs and Upgrades

For in-house service and repairs of your Mac.

  • $99 Diagnosis and Quotation fee
  • Labour per quotation

Priority Support Contracts

Looking for a team of highly experienced Apple Certified IT consultants at your beckon call without the big budgets of hiring full-time internal staff? Then our Priority Support Contracts are for you.

Our Priority Support Contracts include:

  • Rapid response times
  • Included monitoring
  • After-hours emergency and project options
  • Discounted rates
  • Regular system maintenance.

Click here for more details.

All prices include GST, current as of 15th March, 2017.

Apple Consultants Network

MAX is part of the Apple Consultants Network.

MAX delivers Apple-focussed Consultancy and IT Support across Sydney (CBD, Inner-West, Sutherland Shire, Eastern Suburbs, Southern Suburbs, North Sydney, Northern Beaches Western Sydney, Liverpool, Cambelltown [Maccarthur]) & Wollongong for small business (including sole-traders), homes and schools.

 

 

 

 

 

 

 

 

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Remote Support

For remote support, download the associated "helper application" below.

Please note: This service will incur a fee at the normal hourly rates.

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