Prices by the hour

Support is charged as follows:
$135 inc. GST - Home/Personal/Education
$150 inc. GST - Business

Call-out charges are based on location/time.
$35 inc. GST < 30min travel one-way
$70 inc. GST > 30min travel one-way

Emergency Support (within 4 Hrs) - $150 call-out
After Hours5pm-9am & Weekend Support - 2x base rate

Service Level Agreements (Quarterly Contracts)

Priority support contracts are a way to increase reliability of your IT service provider and ensure you have your systems looked after with attention and detail. Click the blue link here or above in the menu system for more details.

Remote Access Support

For remote access, download the associated "helper application" below.

Please note: This service will incur a fee at the normal hourly rates.

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